Thank you for visiting our website. This Policy on the Protection and Processing of Personal Data (hereinafter referred to as the Policy) applies to all information that Sendika Group (hereinafter referred to as the Administrator) may receive about the User during the use of any of the sites (hereinafter referred to as the Site). By continuing to browse the site or closing this window, you agree to our privacy policy and to receive personal data from you.
The use of the Sites means the user’s unconditional consent to this Policy and the conditions for processing his personal information specified therein. In case of disagreement with these terms, the user must refrain from using the Sites.
- Personal information of users, which is received and processed by the Administrator
1.1. Within the framework of this Policy, “user’s personal information” means:
1.1.1. Personal information that the user provides about himself/herself when registering (creating an account) or in the process of using the Sites, including the user’s personal data. This information may include your Surname, First Name, patronymic, phone number, email address, accounts in social networks and messengers, including the personal data specified in those profiles, as well as information about products or services that you have asked us to provide or provide. In relation to customers, we also process the relevant payment data, for example, the VAT payer’s number, as well as the history of orders/deliveries. The collection of information can be carried out automatically according to the available information.
1.1.2 Data that is automatically transmitted to the Sites during their use using the software installed on the user’s device, including IP address, information from cookies, information about the user’s browser (or other program that accesses the Services), access time, the address of the requested page. A third-party partner or a partner providing analytical services may collect data about Site visitors through these Internet tags / cookies, may compile reports on activities on the Site and provide other services related to the use of the website and the Internet. In addition to using our own cookies, we work together with reliable companies to analyze the use and optimize our Website for its most efficient and convenient use.
1.1.3 Other information about the user, the collection and/or provision of which is defined in the Regulatory Documents of individual Sites. We may collect additional information throughout the entire period of the business relationship. We may process personal data provided by you that has not been specifically requested. Your personal data will be stored for no longer than the purposes of personal data processing require, or unless otherwise established by Russian legislation. The processed personal data is subject to destruction upon achievement of the processing objectives or in case of loss of the need for such processing, unless otherwise provided by Russian legislation.
1.2. This Policy applies only to the Administrator’s Websites. The Administrator does not control and is not responsible for third-party sites to which the user can click on links available on the Administrator’s sites.
1.3. The Administrator generally does not verify the accuracy of the personal information provided by users, but assumes that the user provides reliable and sufficient personal information on the issues proposed in the registration form and keeps this information up to date.
- Purposes of collecting and processing users’ personal information
2.1. The Administrator collects and stores only those personal data that are necessary for the provision of Website services and the provision of services (execution of agreements and contracts with the user).
2.2. The Administrator may use the User’s personal information for the following purposes:
2.2.1. Identification of the party within the framework of agreements and contracts with the Administrator;
2.2.2. Provision of personalized Website services to the user;
2.2.3. Communication with the user, including sending notifications, requests and information regarding the use of the Sites, the provision of services, as well as processing requests and requests from the user;
2.2.4. Improving the quality of Websites, the convenience of their use, the development of new services;
2.2.5. Targeting of advertising materials;
2.2.6. Conducting statistical and other research based on depersonalized data.
2.2.7. To send marketing materials, newsletters or responses to requests in feedback forms. We also use personal data to send marketing materials and newsletters when information is provided to us in the materials of an advertising campaign, during exhibitions or in any other way requested by you in connection with these services.
2.2.8. Using information about customers or site visitors, as well as about you as a contact person for the provision of services. We will periodically use such information, including for potential customers, in order to offer other products or services, send questionnaires to determine the level of customer satisfaction or establish new business relationships with you.
2.2.9. All information received may be transferred to our information partners for the purposes of statistics, analytics, further identification based on your personal data. Most often this happens in cases when a third-party agency carries out marketing activities or conducts a survey to determine the level of customer satisfaction on behalf of the company as part of the provision of necessary IT services, for example, data hosting, or when delivering products by a third-party transport company.
- Conditions for processing the user’s personal information and its transfer to third parties
3.1. The Administrator stores the personal information of users in accordance with the internal regulations of specific Sites. We also process your personal data when you visit our website. If you have ignored the agreement with the current agreement and continue to use our site, then you automatically agree to our privacy policy. You can withdraw your consent to the processing of your personal data at any time for the purpose of identification, feedback and receiving marketing materials or newsletters. To do this, there is a clause “Your rights” in this agreement.
3.2. With respect to the user’s personal information, its confidentiality is maintained, except in cases where the user voluntarily provides information about himself for general access to an unlimited number of persons. When using individual Sites, the user agrees that a certain part of his personal information may be publicly available. In certain cases, we may also send marketing materials/questionnaires to determine the level of customer satisfaction or contact you. We may transfer the data to third parties for the purpose of detailed study and give permission to use this data.
3.3. The Administrator has the right to transfer the user’s personal information to third parties in the following cases:
3.3.1. The User has expressed his consent to such actions;
3.3.2. The transfer is necessary as part of the user’s use of a certain Website service or to provide a service to the user;
3.3.3. The transfer is provided for by Russian legislation within the framework of the procedure established by law;
3.3.4. In order to ensure the possibility of protecting the rights and legitimate interests of the Administrator or third parties in cases where the user violates the User Agreement of the Sites.
3.3.5. We process personal data about you if you visit our website or if you are a customer or supplier when it is necessary to fulfill the contract concluded between you.
3.4. When processing personal data of users, the Administrator is guided by the Federal Law of the Russian Federation “On Personal Data”.
3.5. By continuing to use our Website, you agree to the use of cookies.
- The User may at any time change (update, supplement) the personal information provided by him or part of it, as well as the parameters of its confidentiality, by using the function of editing personal data in the “My Profile” section or in the personal section of the corresponding Site or by contacting the Administrator.
- Measures applied to protect users’ personal information
The Administrator takes the necessary and sufficient organizational and technical measures to protect the user’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions with it by third parties.
- Changes to the Personal Data Protection and Processing Policy
6.1. By using the Website and thus giving consent to the processing of your personal data, you acknowledge that we may from time to time change, modify, supplement, delete or otherwise update the Policy at our discretion without prior notice. The Administrator has the right to make changes to this Privacy Policy. When making changes in the current version, the date of the last update is indicated. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the new version of the Policy. The current version is always available on the page at .
6.2. This Policy and the relations between the user and the Administrator arising in connection with the application of the Policy on the Protection and Processing of Personal Data are subject to the law of the Russian Federation.
- Your Rights
7.1 We will not store information in our systems for longer than is necessary for us to meet the requirements for storing such data.
7.2 You have the right to request a copy of the personal data stored about you or object to the processing of such data. Since your computer or phone may have been used by third parties and if we have not received your personal data, you must immediately inform us about it.
7.3 If you have any questions about privacy or you want to exercise any of the above rights, send us an email to the email address or other contacts listed on the site.